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Terms of Service
Lindsay Connolly Consulting LLC
(“Company,” “we,” “our,” “us”)
Last Updated: January 2025
By accessing or using www.lindsayconnollyconsulting.com, or any landing pages, funnels, or content hosted on third-party platforms connected to this domain (collectively, the “Site”), you (“user,” “you,” “your”) agree to these Terms of Service. If you do not agree, do not use the Site.
i. Overview
By using this Site, you confirm that:
You are at least 18 years old.
You have the authority to enter into this agreement.
You will comply with these Terms and all applicable laws.
We may update these Terms at any time. Changes become effective immediately when posted. Continued use of the Site constitutes acceptance of the modified Terms.
ii. SITE use
You agree to use the Site for lawful purposes only. You must not:
Provide false, misleading, or incomplete information.
Impersonate another person or entity.
Upload or transmit harmful, defamatory, obscene, fraudulent, infringing, or abusive content.
Attempt to interfere with or compromise Site security, functionality, or performance.
Use Site content for commercial purposes without written consent.
You are responsible for ensuring your personal information is accurate and current.
iii. PURCHASES & rEFUNDS
By clicking “Buy Now,” “Enroll,” “Purchase,” or similar language on the Site, you agree to pay for the selected product, service, or program (“Offerings”).
Unless a separate Terms of Purchase is displayed at checkout, the following applies:
Digital Products
Digital items (toolkits, templates, downloads, workbooks, etc.) are non-refundable due to the nature of instant access.
Strategy Sessions, Intensives & Consulting Services
All 1:1 sessions, intensives, consulting packages, and retainer services are non-refundable once purchased.
Rescheduling policies will be provided at the time of booking.Operations Management Retainers
Operations Management services are offered as monthly retainers at set hourly allocations (20, 30, or 40 hours per month). These services provide hands-on operations support directly inside your business from Lindsay and her team.
Terms for Operations Management retainers:
- Monthly hours do not roll over if unused.
- Unused hours are forfeited and not eligible for refund or credit.
- If monthly hours exceed the selected retainer level, overage hours will be billed at the agreed-upon hourly rate.
- Retainer fees are billed in advance each month.
- All retainer fees and overages are non-refundable.
Chargebacks
Initiating a chargeback is a violation of these Terms. You agree to contact us directly to resolve any billing concerns.
iv. Intellectual Property Rights
All materials provided on the Site — including text, designs, templates, digital products, videos, systems, frameworks, and other intellectual property (collectively, the “Materials”) — are owned by Lindsay Connolly Consulting LLC.
You are granted a limited, personal, non-transferable, non-exclusive license to view and download one copy for personal use only.
You may not:
Copy
Modify
Publish
Sell
Distribute
Create derivative works
Share access
Make commercial use of the Materials without our explicit written permission.
Unauthorized use may result in termination of access without refund and potential legal action.
v. AI-Generated Content Disclaimer
Some guidance, recommendations, or deliverables provided through our services may be generated or assisted by artificial intelligence tools.
You acknowledge that:
AI-generated content may contain errors.
You are responsible for evaluating all outputs for accuracy and suitability.
We are not liable for decisions made based on AI-assisted content.
vI. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from:
Your use of the Site or our Offerings
Service interruptions, errors, viruses, or technical failures
Loss of profits, income, data, business opportunities, or goodwill
Third-party actions, services, tools, or links
Unauthorized access to or alteration of your data
Regardless of cause, our total liability shall not exceed $100.
Some jurisdictions do not allow limitations of liability. In those places, our liability is limited to the maximum amount allowed by law.
vII. Professional Disclaimer
We provide operations strategy, systems consulting, training, and organizational support. All guidance is based on our experience, frameworks, and professional methodologies. However, we do not and cannot guarantee specific results or outcomes.
Your success depends on many factors outside our control, including your skills, consistency, team capacity, implementation, and follow-through. We cannot guarantee that following any recommendations, strategies, or methodologies will produce specific results in your business.
You agree to consult with licensed professionals before making decisions in these areas, and you acknowledge that all business decisions you make are solely your responsibility.
We do not provide:
Legal advice
Financial, tax, or accounting services
HR or compliance advice
Mental health or medical guidance
You agree to consult with licensed professionals before making decisions in these areas, and you acknowledge that all business decisions you make are solely your responsibility.
vIII. Third-Party Tools & External Links
The Site may include links or integrations with third-party platforms such as FEA Create, Stripe, ThriveCart, Google Workspace, Membership.io, or others.
We are not responsible for:
Content on third-party websites
Their availability, accuracy, or privacy practices
Damages or losses that arise from their use
Use of third-party platforms is at your own risk.
IX. Indemnification
You agree to indemnify and hold us harmless from any claims, costs, damages, losses, or expenses (including legal fees) arising from:
Your use of the Site or Offerings
Your violation of these Terms
Your misuse of our content or intellectual property
Your interactions with third parties through the Site
X. Online Commerce
During purchases, your information may be collected by us and/or third-party payment processors.
We are not responsible for:
Processing errors
Delivery issues
Merchant policies
Refunds or disputes handled by external platforms
You release us from claims related to your interactions with third-party services.
XI. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
If a dispute arises, the parties agree to attempt good-faith negotiation first.
If unresolved, the dispute will be submitted to binding arbitration administered by the American Arbitration Association.
Arbitration may occur virtually or in Texas, at the Company’s discretion.
Each party is responsible for its own legal fees unless otherwise determined by the arbitrator.
XII. Severability
If any provision of these Terms is found invalid or unenforceable, all remaining provisions remain in full effect.
XIII. Assignment
You may not assign or transfer these Terms.
We may assign our rights or obligations at any time.
XIv. Entire Agreement
These Terms constitute the full agreement between you and the Company regarding the use of the Site and supersede all prior versions or understandings.
Xv. Contact
For questions or concerns, please email: [email protected]
